Politique d’expédition

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with tracking details.

Free Economy Shipping

We offer FREE Economy Shipping on all orders.

  • Delivery time: 5–12 business days

  • Carrier: Economy international shipping partners

  • Tracking: Available for most destinations

Please note that delivery times are estimates and may vary due to customs processing, carrier delays or peak seasons.

Express Shipping Options (Paid)

For faster delivery, we also offer express shipping options at checkout.

  • Carriers: DHL Express and UPS

  • Delivery time: Displayed at checkout based on your address

  • Shipping cost: Calculated automatically at checkout according to destination and package weight

These options are ideal if you need your order urgently.

International Shipping

We ship internationally, including to the United States and other supported countries.
International shipments may be subject to customs duties, taxes or import fees, which are the responsibility of the customer.

Tracking Your Order

Once your order ships, you’ll receive a tracking number by email.
Please allow up to 48 hours for tracking information to update.

Shipping Delays

While we do our best to meet estimated delivery times, delays can occasionally occur due to:

  • Customs inspections

  • Weather conditions

  • Carrier operational delays

We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Questions?

If you have any questions about shipping, feel free to contact us at:
📧 support@chicdangle.com